1. Acceptance of Terms
By using this website or purchasing services from TrueLine Dna, you agree to these Terms & Conditions. If you do not agree, do not use our services.
2. Services
TrueLine DNA provides DNA-related testing services. Service availability, pricing, and turnaround times may change based on lab capacity, case type, and sample condition.
3. Customer Responsibilities
You are responsible for providing accurate order, participant, and shipping information. Delays or errors caused by incorrect details may impact processing timelines.
4. Payments
All orders must be paid according to the selected service terms. Payments are processed securely through Stripe.
5. Turnaround and Results
Turnaround estimates are not guarantees. Additional time may be required for re-collection, verification, shipping delays, or case complexity.
6. Limitation of Liability
To the extent permitted by law, TrueLine DNA is not liable for indirect or consequential damages related to service use, website interruptions, or external provider downtime.
7. Policy Updates
We may revise these Terms & Conditions at any time. Continued use of our services after updates means you accept the revised terms.
8. Contact
TrueLine DNA
Email: [email protected]
Phone: 9088583380
Address: 111 TOWN SQUARE PL STE 1238 #16385 JERSEY CITY NJ 07310